Controller and contact
The controller of RACE.COM is Matias Vecchiutti, owner of RACE.COM and manufacturer and seller of the brand's scales. The app supports the use of the compatible models of that equipment.
Contact for privacy and personal data questions: race.com.mdz@gmail.com.
Registered location: province of Mendoza, Argentine Republic.
VS Software carries out maintenance, updates and security improvements for the app. Questions and requests about data processing must be sent to the controller at the email above.
Scope
This Policy explains how information is used in the RACE.COM app, its account and sync features, and the website linked to those services. Processing is governed by Argentine Law 25,326 on Personal Data Protection and the applicable regulations of the Argentine Republic.
The app is used as a companion to RACE.COM scales. It does not handle payment, invoicing or the purchase of the equipment. Information related to a sale is not assumed to be part of your app account.
You can use the local features as a guest or create an account to use the sync features. Guest mode does not require registration.
Account and profile data
To register and use an account, we process your name, email address, account identifier and the information needed to verify and protect access. The team or workshop name is optional. We also record the version of the terms and of this Policy you accepted and the date of acceptance.
If you choose to sign in with an external provider, we receive the basic information that provider shares to identify you, such as name, email, identifier and, if included in the profile, the account picture. This access does not allow reading your mailbox or knowing your provider password.
If you do not provide the data needed to create and validate the account, its features are not enabled. You can keep using the features available to guests.
Readings, sessions and reports
Sessions may contain weights per wheel, total weight, distribution percentages, date, session name, vehicle, driver, notes and alignment data you enter, plus the preferences needed to display that information.
Readings come from the compatible scale you connect. Alignment data and notes are entered by the user. Scale readings are not continuously sent to the cloud: only the sessions you save with an enabled account and their reports are synced, when applicable.
PDF reports may include the session data and any names or notes you added. If you enter data about other people, make sure you have their authorization or another valid basis to do so. Avoid including sensitive or unnecessary information.
Guest mode and local storage
As a guest, sessions and saved data stay on that device. Closing the app or going back to sign-in does not delete saved guest sessions. These sessions are not automatically transferred to an account opened later.
Information saved only on the device may be lost if you uninstall the app, clear its data, lose the phone or suffer a failure. Copies you export or share remain at the destination you choose.
Sync with your account
With an enabled account, saved sessions and generated PDF reports may be stored privately and linked to that account so you can recover them on other devices.
Sync requires an internet connection, a confirmed email, a complete profile and acceptance of the current documents. It may remain pending if the connection is interrupted. A session or report should be considered backed up once the corresponding sync has finished.
Account data and guest data are kept separate in the app's storage.
How the information is used
The information is used to:
• Identify you, allow access and manage your profile.
• Connect the scale and show its readings.
• Save and view sessions, record alignment data and generate reports.
• Sync the data linked to your account.
• Send verification and access-recovery emails.
• Handle support, deletion and rights requests.
• Protect the service and record acceptance of the applicable documents.
Personal data is not sold and sessions are not used for personalized advertising. The app does not include third-party ads.
Connection and device permissions
The app uses Bluetooth to connect to compatible scales. On older Android versions, the system may require the location permission to scan for Bluetooth devices. The app does not use that permission to record your geographic location or routes.
If you are signed in, the app saves in your account the name of the last scale you connected to, the connection type (BLE or classic), the phone's operating system and the date of that connection, to provide technical support and check equipment compatibility. The scale's hardware address is not saved. In guest mode this data is not saved, and it is deleted together with the account.
The internet connection is used for account, sync and access-recovery features. You can manage permissions in the device settings; revoking them may prevent the features that need them from working.
Providers and third-party access
To provide the service we use authentication, hosting, storage and transactional email providers. Only the information needed for those functions is shared. The external provider you choose to sign in with also takes part in that access, under its own terms and policies.
People authorized for support or maintenance tasks may need limited access to information related to a request or incident. That access must be limited to what is necessary to resolve it and protect the information.
Services may operate infrastructure outside Argentina, so your data may be transferred internationally. Data must not be used for purposes incompatible with those described in this Policy, and its processing must respect the applicable data protection obligations.
If you share a report or a backup, you choose the recipient and the app used. The shared file is subject to the recipient's use. Your account reports are not automatically published through open links.
Security and access recovery
We use encrypted connections, per-account access controls and credential protection mechanisms on the device. The app does not store your password in plain text in its preferences.
The recovery link sent by email must be validated before a password change is allowed. It expires and can be used only once. The website does not keep that temporary access as a permanent browsing session.
The infrastructure may log technical connection data and access events, such as IP address, date, authentication attempts and errors, to operate and protect the service. No measure can guarantee absolute security or availability.
Optional technical diagnostics
You can turn error reports on or off in Settings → Technical diagnostics. It is independent of registration and not required to use the measurement features. Sending requires an account with a confirmed email; no reports are sent from guests.
Reports help investigate unexpected crashes, Bluetooth connection failures, problems receiving or interpreting readings, saving sessions, generating or syncing reports and other technical errors in the app. A valid reading is not recorded as an error.
They include your account identifier, a report identifier, date, app version, operating system version, device manufacturer and model, screen, failure category, status codes and a technical trace limited to the app's functions. They do not include passwords, verification codes, emails, names, weight values, session or PDF content, Bluetooth frames or the names or addresses of Bluetooth devices. The report is linked to the account and is not anonymous.
If it cannot be sent, the report may stay in a private queue on the device, limited to fifty reports. When the queue is processed again, reports older than three days are discarded. After an unexpected crash, the app tries to send it the next time it opens. Turning this option off discards pending reports and stops new ones; it does not automatically delete reports already received.
Received reports are deleted in the daily cleanup after thirty days, or when the account is deleted. They are used for diagnosis and troubleshooting, with access restricted to authorized support and maintenance staff. You can request early deletion at the contact in this Policy. These periods apply to the technical reports of this feature and do not replace the terms of other infrastructure logs.
Data retention and deletion
Profile data needed to provide the service is kept while you keep the account. Sessions and reports you choose to save are kept until you delete them individually or delete the account. Personal data must not be kept once it is no longer needed for the stated purpose, unless an applicable legal obligation exists.
You can delete sessions from the app. If remote deletion is pending because of a lack of connection, it is processed when the account can sync again. The retention time of your sessions does not by itself determine the retention of technical logs or possible infrastructure backups.
To delete your account, go to Settings → My profile → Delete account and complete the confirmations. The process requires a connection and deletes the account, profile, sessions and associated reports from the service's active storage. The app also deletes the local copies of that account on the device where the deletion was completed. The operation is permanent.
If you cannot access the app, you can request deletion of the account and its data by writing to race.com.mdz@gmail.com, preferably from the email linked to the account, with the subject “Delete RACE.COM account”. We may need to verify your identity before carrying out the request. Do not send passwords or verification codes.
Signing out or uninstalling the app does not by itself delete the account or its cloud information. Deleting the account does not automatically delete files already exported, copies shared with other people, guest data or local copies left on other devices.
Deleting the account from active storage does not necessarily mean the immediate erasure of technical connection and security logs or of possible infrastructure backups. To ask about the retention terms that apply to those logs, write to the contact in this Policy.
Your rights
You can request access to, rectification, updating or deletion of your personal data, and ask questions about its processing, by writing to the contact above. To protect your information, we may need to verify your identity. You can also update the available data from My profile.
The Agency for Access to Public Information (AAIP) is the authority that enforces Law 25,326 in Argentina and receives questions and complaints about personal data protection.
Users outside Argentina
If you use RACE.COM from another country, you also have the rights granted by the data protection law that applies to you, and you can exercise them through the same contact.
If you are in the European Economic Area, the United Kingdom or Switzerland, the GDPR (or its UK and Swiss equivalents) gives you the right to access, rectify and erase your data, to restrict or object to processing, to data portability, and to withdraw consent at any time without affecting prior processing. Your data is processed to provide the service you request (performance of a contract), to protect the service (legitimate interest) and, for optional technical diagnostics, with your consent. You can also lodge a complaint with the data protection authority of your country.
Argentina is recognized by the European Commission as a country with an adequate level of data protection.
Minors
RACE.COM is not directed at children under 13. If a responsible adult believes a minor has provided data inappropriately, they can contact the controller to request a review and, where applicable, deletion.
Changes and contact
This Policy may be updated to reflect changes in the service or in data processing. The update date will be shown in the document. If a new acceptance is required, it will be requested before enabling the affected features.
Privacy questions: race.com.mdz@gmail.com.